22 good negotiating tips from Karrass. Among them:
"If you get people angry, they will get even by rejecting your message, even when it is good for them." and "The Chinese say, 'Time brings things in slow degrees.' The skilled persuader starts early and lets acceptance time, repetition, and logic do the job by slow degrees." Fits right in with yesterday's post on patience as a virtue in negotiation.
Principles of Alternative Dispute Resolution
Principles of Alternative Dispute Resolution, in its fourth edition, is a Concise Hornbook, published by West Academic. More information is available by clicking on the photo.
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