Negotiation, mediation, arbitration, and other processes of dispute resolution.
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Wednesday, April 26, 2017
Consumer Dispute Resolution Online
The New Handshake: Online Dispute Resolution and the Future of Consumer Protection is a new book by Missouri Law Professor Amy J. Schmitz and Modria.com Co-Founder Colin Rule. The book "uses Online Dispute Resolution (ODR) to provide fast and fair resolutions for low-dollar claims, such as those in most B2C (Business-to-Consumer) contexts."
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